Ah, Wednesdays. The day after Tuesdays, the day before Thursdays, and the day your laptop decides to act like a dodgy pub Wi-Fi network.
If your device is sluggish, bombarded by pop-ups, or just generally behaves like it’s been possessed, you’ve probably got a virus.
At Eton Computer Services, we’ve booted out more digital baddies than there are swans on the Thames.
Whether you’re a local business in Windsor or a student in Slough, our IT experts are here to rescue your device—and your Wednesday.
In this guide, we’ll cover:
Common virus symptoms
5 steps to remove malware
How to prevent future infections
Why Eton locals trust us for fast, no-nonsense help
Viruses and malware don’t always scream “I’M HERE!” They’re more like the uninvited guest who eats all the crisps and leaves the crispest packet behind.
Here’s what to look for:
Slow performance (even for a Windows 10 laptop)
Frequent crashes or freezes
Unwanted pop-ups (especially ones claiming you’ve “won” a Nigerian prince’s inheritance)
Missing files or weird new folders you didn’t create
Unusual battery drain (your laptop’s hotter than a July cricket match)
If this sounds familiar, it’s time to take action.
Why It Works:
Cuts off the virus’s ability to steal data or download more nasties.
How to Do It:
- Click the Wi-Fi icon and disable the connection.
- Unplug Ethernet cables if you’re on a wired network.
*ro Tip: If you’re a remote worker, this is the tech equivalent of locking the door when a stranger knocks.
Why It Works:
Starts your device with only essential programs, making it easier to spot and remove malware.
How to Do It:
Windows: Hold `Shift` while selecting Restart > “Troubleshoot” > “Advanced Options” > “Start-up Settings” > Press `F4`.
Mac: Hold `Shift` while powering on—your Mac will load in Safe Mode automatically.
Why It Works:
Anti-virus software hunts down and quarantines threats.
How to Do It:
Windows: Use Windows Defender (free) or paid tools like Bitdefender or Kaspersky.
Mac: Run Malwarebytes for Mac (free version) or Sophos Home.
Fun Fact: AVG found 350,000 new malware samples every day in 2023. Scanning isn’t optional—it’s survival.
Why It Works:
Cleans out cache files where malware might hide.
How to Do It:
Windows: Use Disk Clean-up or CCleaner (free).
Mac:*Use “Storage Management” in About This Mac.
Need more space? Check out our data backup services to free up local storage.
Why It Works:
Patches security holes that viruses exploit.
How to Do It:
Windows: Settings > Update & Security > Windows Update.
Mac: Apple menu > System Settings > Software Update.
Apps: Use Ninite to bulk-update programs like Chrome or Adobe Reader.
Pro Tip: Enable automatic updates—your future self will thank you.
Disconnect from the internet
Run a full system scan
Delete temporary/cache files
Update software and OS
Stick with trusted names like Windows Defender, Bitdefender, or Malwarebytes. Avoid sketchy “free” tools found via pop-up ads.
Don’t click links in unsolicited emails.
Verify senders (spoiler: “HR@yourcompany.fake-website.com” is not real).
Use cloud services like Google Drive or local backups via external drives. Our team can set up automated backups so you never lose a file again.
Ditch “P@ssw0rd123” and embrace passphrases like “PurpleTiger$LovesCricket42!”
Prevention’s better than cure—and we’re here for both.
A: Absolutely. macOS isn’t immune—malware like Shlayer and XMRig target Macs regularly .
A: Our prices start from £75 for a full system clean. Contact us for a quote.
A: Yes—our technicians prioritise data recovery and privacy.