At Eton Computer Services, we specialise in diagnosing and resolving performance issues that slow down PCs and Macs.
Whether your device is freezing during Zoom calls, taking ages to boot, or simply feeling outdated, our certified technicians can restore speed and efficiency.
In this guide, we’ll cover:
Common causes of slow computers
Our step-by-step performance optimisation process
Why Eton locals trust us for IT support
How to keep your device running smoothly
A sluggish computer isn’t just frustrating—it costs time and money. According to Microsoft, 62% of UK users report performance issues impacting daily tasks [^1].
Here are the most common culprits:
Unnecessary apps launching at startup drain CPU and RAM.
A full hard drive (especially on older HDDs) slows system processes.
Hidden apps (e.g., cloud sync tools, browsers with 50 tabs) hog resources.
Malicious software can run silently, slowing your device.
Missing updates leave your system vulnerable and inefficient.
Aging components like 4GB RAM or HDDs can’t keep up with modern demands.
Deep Scan: Identify resource-hungry processes, registry errors, and startup bloat.
Disk Cleanup: Remove temporary files, cache, and unused programs.
Registry Optimisation: Fix fragmented or corrupted entries (Windows only).
SSD Installation: Replace slow HDDs with SSDs for faster boot times and file access.
RAM Expansion: Upgrade from 4GB to 8GB/16GB for smoother multitasking.
Cooling Solutions: Prevent overheating with dust removal and fan upgrades.
Start-up Management: Disable unnecessary auto-launch programs.
Background Process Control: Prioritise essential apps for system resources.
Driver Updates: Ensure graphics cards, printers, and peripherals run efficiently.
Full-system scans using tools like Malwarebytes or Bitdefender.
Removal of adware, spyware, and performance-hogging malware.
Windows: Enable “High Performance Mode,” tweak Visual Effects settings, and configure Windows Indexing.
macOS: Repair disk permissions, reset NVRAM, and disable animations.
Secure remote access to fix issues without an on-site visit (ideal for urgent software tweaks).
Pro Tip: AVG found that 1 in 3 UK devices run with undetected malware, slowing performance [^2].
Certified Experts: CompTIA A+ and Microsoft Certified technicians.
Fast Turnaround: Emergency appointments available within 24 hours.
Transparent Pricing: No hidden fees—book a free diagnostic for an exact quote.
Data Protection: We prioritise security and privacy during every repair.
Local Expertise: Trusted by Eton, Windsor, and Berkshire residents since 2015.
We’ll assess your device’s performance, identify bottlenecks, and recommend solutions.
Recommend software fixes, hardware upgrades, or maintenance schedules.
Clean up your system, install upgrades, and tweak settings for peak performance.
Run benchmark tests to verify speed improvements.
Provide a report of fixes and future-proofing tips.
Disk cleanup, driver updates, and malware scans every 6 months.
Only install necessary apps and extensions.
Replace HDDs with SSDs and expand RAM before performance degrades.
Tools like Kaspersky or Bitdefender block malware and system slowdowns.
Use Task Manager (Windows) or Activity Monitor (macOS) to catch resource hogs early.
A: 2–4 hours, depending on device condition and required fixes.
A: No—we back up critical data before making changes.
A: Possibly—upgrading to an SSD and adding RAM can revitalise older devices.
A: A remote software fix (e.g., start-up clean-up) often resolves mild slowdowns.