At Eton Computer Services, we specialize in removing viruses, ransomware, spyware, and other malicious software from computers, laptops, and mobile devices.
Whether you’re a home user in Windsor or a small business in Slough, our certified technicians provide swift, secure solutions to restore your device’s performance and protect your data.
In this guide, we’ll cover:
Common signs of a virus or malware infection
Our 5-step virus removal process
Why Eton locals trust us for IT support
How to prevent future infections
Malware doesn’t always announce itself with flashing red warnings. Often, it lurks in the background, slowing your device or stealing sensitive data.
Here’s how to spot an infection:
Sudden sluggishness—even on a relatively new device—can indicate malware hogging resources.
Unexpected shutdowns or apps that refuse to load may signal malicious activity.
Intrusive ads, fake security alerts, or redirection to suspicious websites are red flags.
Disappearing documents, renamed folders, or unfamiliar programs appearing spontaneously.
A spike in background data usage, even when your device is idle.
If any of these sound familiar, it’s time to act.
At ECS, we combine advanced tools and hands-on expertise to eliminate threats efficiently. Here’s how we work:
Disconnect your device from the internet to prevent data leaks.
Identify the type of malware using industry-grade scanning tools.
Boot into Safe Mode to isolate malware from essential system processes.
Run full-system scans with tools like Kaspersky Virus Removal Tool or Malwarebytes.
Quarantine and delete infected files.
Remove malicious registry entries and startup programs.
Apply urgent software and OS updates to patch vulnerabilities.
Configure firewalls and install trusted anti-virus software if needed.
Reboot your device and verify performance.
Provide a detailed report of findings and recommendations.
Pro Tip: AVG found over 350,000 new malware samples daily in 2023. Early detection is key to minimizing damage.
Certified Technicians: Our team holds CompTIA A+ and Microsoft Certified: Windows Client certifications.
Fast Turnaround: Emergency appointments available within 24 hours.
Transparent Pricing: No hidden fees—book a free diagnostic for an exact quote.
Data Protection: We prioritise privacy and recovery during the removal process.
Local Expertise: Trusted by Eton, Windsor, and Berkshire residents since 2015.
Tools like Bitdefender, Malwarebytes, or Windows Defender offer real-time protection.
Don’t click URLs or download files from unknown senders.
Keep your OS, apps, and firmware current to patch security holes.
Avoid “P@ssw0rd123”—opt for passphrases like “PurpleTiger$LovesCricket42!”.
Use cloud services (Google Drive, OneDrive) or external drives to protect critical data.
A: Yes. Macs are vulnerable to malware like Shlayer and XMRig. Always use trusted anti-virus tools.
A: Prices start from £60 for basic infections. Complex cases (e.g., ransomware) vary—[book a free diagnostic](#) for a quote.
A: Yes. We prioritize data recovery and privacy, ensuring no files are deleted without your consent.